1. Introduction

This document constitutes the terms and conditions ("Terms") governing the use of our event ticketing website ("Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.

2. Use of the Website

You must be at least 18 years old or have the legal capacity to enter into contracts to use this Website.

You agree to use the Website only for lawful purposes and in accordance with these Terms.

3. Ticket Purchase

By engaging in any transaction on this platform, you acknowledge and agree that all sales are final. We do not offer exchanges or cancellations once a purchase has been completed. Refunds are provided when requested and permitted by our Refund Policy.

Prices for tickets are subject to change without notice.

4. Payment

Payment for tickets must be made at the time of purchase. When you make a purchase, you also agree to our card processor's policies and terms.

5. Competitions and Offers

Offers, discounts, or promotional codes cannot be combined with other offers, discounts, competitions, giveaways, or contests unless explicitly stated otherwise. Each promotional offer or competition must be redeemed separately and cannot be used concurrently. In the event that an individual purchases tickets for an event, and subsequently wins tickets through a competition, no substitutions, refunds, or exchanges will be provided. The tickets previously purchased will not be substituted for tickets won through a competition, and no monetary compensation will be offered.

6. Responsibility

When you book with Port Life, you do not enter into a sales contract with us, but directly with the event host.

We provide an electronic platform to manage ticket sales and allocations, for which bookings fees are applied, but all other money generated from sales are dispersed to the event host.

They are responsible for providing the events, and refunds are issued upon their instruction and authorisation.

We, and the event host, reserves the right to cancel any orders or refuse service/entry at our discretion. When this occurs, a full refund will be provided, unless the catalyst of our refusal is your conduct in violation of our terms and policies, in which case the amount of the refund will be at our discretion.

We, and the event host, reserves the right to reject, or remove, guests for any reason, including poor or unruly behaviour that spoils the event for others.

7. Delivery

Tickets will be delivered electronically to the email address provided at the time of purchase.

We are not responsible for any loss or delay in the delivery of tickets due to incorrect information provided by the user.

8. Event Cancellation, Postponement Or Rescheduling

We are not responsible for any event cancellation, postponement, or rescheduling, and will not entertain queries not specifically related to our booking platform.

All event related queries and enquiries must be directed to the event host.

9. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of our company or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Unauthorized use of any content on the Website may violate copyright, trademark, and other laws.

10. User Content

By posting or submitting any content on the Website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any form.

11. Limitation of Liability

In no event shall we be liable for any indirect, consequential, special, incidental, or punitive damages arising out of or related to your use of the Website or the purchase of tickets.

Our total liability for any claim arising out of or relating to these Terms or the use of the Website shall not exceed the amount paid by you for the tickets purchased.

12. Indemnification

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with your use of the Website or violation of these Terms.

13. Children

Children are allowed to attend events that do not explicitly prohibit their attendance, subject to the following:

• They must be accompanied by a ticket-holding adult who assumes all risk and responsibility for them.
• We, and the event host, reserves the right to reject, or remove, guests (including their children) for any reason, including poor or unruly behaviour that spoils the event for others.
• Children under the age of 12 will need a zero-priced 'Child Under 12' ticket.
• Children aged 12, 13, 14 or 15 will need either a 'Child Aged 12-15' ticket, if those tickets are available for purchase, or a normal, full-price ticket.
• Anyone aged 16 or over will need a full-price ticket.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

Any dispute arising out of or related to these Terms shall be exclusively resolved in the courts located in Spain.