Port Life
Book the best events on the Costa Cálida!
Privacy Policy

Updated 23rd February, 2024

This Privacy Policy explains how Port Life ("we," "us," or "our") collects, uses, and protects personal data collected from users ("you" or "your") of our website, products, and services in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data from you when you voluntarily provide it to us, such as when you register on our website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of personal data we may collect include:

  • Name
  • Phone Number
  • Email Address
  • IP Address
  • Any other information you choose to provide

2. Use Of Information

We use the information you provide to:

  • To process transactions and deliver the products or services you requested
  • To send periodic emails regarding your order or other products and services
  • To personalize your experience and improve our website and offerings
  • To administer contests, promotions, surveys, or other site features

3. Information Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to:

  • Access and receive a copy of the personal data we hold about you
  • Rectify any inaccuracies in your personal data
  • Erase your personal data under certain conditions
  • Restrict or object to the processing of your personal data under certain conditions
  • Receive your personal data in a structured, commonly used, and machine-readable format and have it transmitted to another controller ("data portability")

To exercise any of these rights, please Contact Us

6. Data Deletion

Due to legal and accounting obligations related to financial transactions, we are unable to delete your personal information linked to such transactions upon request. However, you may request corrections to your information at any time.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this Privacy Policy or as required by law.

8. Payment Processing

All purchases made on our website are handled by our card processor. We do not accept other forms of payment. We do not collect or store card details. For more information on how card processor processes your payment information, please refer to their policies and terms.

9. Essential Communications

When you make a purchase, or use our services, you agree to allow us to contact you for non-marketing related issues.

These communications may include, but are not limited to, order confirmations, event changes, event cancellations, account notifications, purchase notifications and customer support inquiries.

Your consent to receive these communications is a condition of using our services.

We may contact you via email, phone, or any other contact information provided by you.

However, we respect your privacy and will not use your contact information for any other purpose without your consent, which you can give/withdraw when you make a purchase.

You may opt out of non-essential communications at any time by contacting us, or using the provided opt-out mechanism in any email communications.